M.D.,, H.C.L. LTD. . vs SANTOSH KUMAR — C.A. No. 6999/2004

Case Summary: M.D., H.C.L. LTD. v. Santosh Kumar The Supreme Court dismissed HCL's appeal against a National Commission order in a consumer complaint involving a defective photocopier. The respondent purchased a Rs.63,000 electrostat photocopier but faced a 6-month installation delay and discovered internal damage upon installation. Both the District Forum and State Commission found deficiency of service by HCL; the Court upheld these concurrent findings, rejecting HCL's argument that the revision was time-barred under regulations that didn't exist when filed. The appeal was dismissed on September 8, 2010. This case analysis is maintained by casestatus.in based on publicly available court records.