DISTT.TELECOM ENGINEER,AMRAVATI . vs LAXMI — C.A. No. 2110/1999

Case Summary: C.A. No. 2110/1999 Outcome: The Supreme Court disposed of the appeal with modification. While affirming concurrent findings of service deficiency by lower courts, the Court reduced the penalty from Rs. 500/day to a lump-sum of Rs. 25,000, conditioned on the telecom appellant restoring telephone number 74433 to respondent Laxmi (a lawyer) within one month. Key Finding: The District Telecom Engineer arbitrarily changed Laxmi's telephone indicator number without notice or justification, causing professional inconvenience, constituting service deficiency under consumer law. This case analysis is maintained by casestatus.in based on publicly available court records.